Privacy Policy

1. Collection of personal information

PicklePlay Vietnam collects the following information from customers:

• Full name
• Contact address
• Phone number
• Email address
• Payment information
• Order information

We only collect information when you:

• Sign up for an account
• Make a purchase
• Contact support
• Sign up to receive promotional information

2. Purpose of information use

Personal information is used to:

• Order processing and delivery
• Customer care
• Technical Support
• Send order notification
• Offer the right promotions

3. Protection of personal information

PicklePlay Vietnam commits to:

• All customer information is confidential
• Do not provide information to third parties
• Use modern security measures
• Encrypt payment information
• Protect data from cyber attacks

4. Customer rights

You have the right to:

• Request to view personal information
• Edit information
• Delete information from the system
• Opt out of promotional communications
• Complaints about use of information

5. Information storage time

• Order information: 36 months
• Account Information: Until customer requests deletion
• Transaction information: 60 months according to accounting regulations

6. Contact information

For any questions about privacy policy, please contact:

PicklePlay Vietnam

• Hotline: 0969.806.808
• Email: p ickleplayvn@gmail.com
• Address: Mo Lao, Ha Dong, Hanoi, Vietnam

7. Final Terms

This policy may be updated without prior notice. We recommend that you check back regularly for any changes.

Last updated: March 2025